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This site www2.datatel-systems.com states the following, "Years we have helped businesses and organizations successfully execute their IVR projects, by delivering superior know-how, hosting and support services." We noticed that the website also stated " We have refined a service delivery model that guarantees your successful IVR project execution." It also stated " Providing you with the highest levels of service is our 1 priority. We ensure that your IVR applications run 247 and back our promise with a SLA. Entrust your IVR project to a team of experts, with more than." The header had ivr as the highest ranking keyword. It was followed by ivr services, ivr development, and ivr outsourcing which isn't as ranked as highly as ivr. The next words the site used was ivr surveys. ivr marketing was also included but will not be understood by web engines.